Privacy Notice

Introduction.

Driving Craft collects and processes your personal information in accordance with this privacy notice. This notice provides information regarding Driving Craft’s obligations and your rights in compliance with the General Data Protection Regulation (GDPR).

Information That We Collect:

We collect data directly from you (the customer) during telephone conversations, email, text messaging, or other forms used in the process of the business of Driving Instructions and Driver Training. Date from your parent(s) or anyone else that you give permission to provide such information, required to book or enquire about driving lessons and form a contract with us.

How your personal data may be used:

To provide the services or a product to you. We may also use Customer Data to telephone, text, email and send you postal (direct mail), to ensure you are fully aware of our terms and conditions, booking confirmation and any other information we deem necessary to fulfil our contract with you.
Our driving instructors may use driving lesson recording devices, like dashcams or similar video recording devices that are utilised to enhance your training experience. The data and footage captured may also be used as evidence in the event of an insurance claim or police investigation.
Upon the successful passing of your practical driving test, it’s our standard operating practice to request a photograph that we can place on our website and social media such as Facebook and Google My Business for marketing purposes. It is your absolute right to refuse or consent to having a photo taken and for its use as part of our marketing strategy.

We respect your privacy at all times. Your information will never be disclosed or shared with others without your expressed consent, unless required to do so by law.

Sharing or Disclosing Your Personal Data:

Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.

The following third parties:

My Drive Time.
We ensure all processors acting on our behalf, act in accordance with this privacy notice.

Your Rights:

Under GDPR you have the right to access personal information that Driving Craft processes about you.

You can request from us information about –

The personal data we hold about you.
The categories of personal data concerned.
The purposes of the processing
Details to whom your personal data has/will be disclosed to or with.
How long we retain your personal data, why and for what rationale.
If we did not collect the data directly from you, information about the source.

You may also request from us the following:

That we update any incomplete or inaccurate data about you.
Request that we delete your personal data in accordance with GDPR.

You may request we action your rights by contacting Driving Craft at admin@drivingcraft.co.uk

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

Security & Safeguarding Measures:

All personal data collected is transferred and stored securely, please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

How Long We Retain Your Data:

Driving Craft, only retains personal data for as long as is necessary. For further details on our data retention periods please contact us. admin@drivingcraft.co.uk